Technical Writer:
A Technical Writer is responsible for creating clear, concise, and structured documentation such as SOPs, manuals, and process guides. You will work closely with subject matter experts and cross-functional teams to gather information and ensure accurate and up-to-date documentation that supports internal processes and compliance.
What to expect from the role:
- Hands-on experience in drafting SOPs, user guides, and internal documentation.
- Exposure to process documentation, compliance requirements, and knowledge management.
- Opportunity to collaborate with cross-functional teams (Operations, IT, HR, QA, etc.).
- Work under the guidance of experienced professionals in documentation and quality standards.
- Gain expertise in formatting and document control using MS Office tools (Word, Excel, PowerPoint).
Responsibilities:
- Create, format, and maintain SOPs, process documents, and internal manuals.
- Collaborate with SMEs to gather and structure technical or process information.
- Edit and proofread documents for grammar, clarity, and consistency.
- Ensure documents follow organizational templates and standards.
- Maintain document version control and proper record-keeping.
- Prepare presentation decks and reports as needed.
- Support audits and compliance checks by maintaining accurate documentation.
Requirements:
- Bachelor’s degree in English, Technical Writing, Communications, or a related field.
- 1–2 years of experience in technical writing or process documentation.
- Proficiency in MS Word, Excel, and PowerPoint.
- Strong attention to detail and ability to follow structured documentation practices.
- Excellent written communication and editing skills.
- Ability to collaborate effectively with cross-functional teams.